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Senior Site Reliability Engineer- Infrastructure
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90638927

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Credit Acceptance

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  5 Views, 0 Applications  
Senior Site Reliability Engineer- Infrastructure
Senior Site Reliability Engineer- Infrastructure


Location:*Southfield, MI

Department:Data Center and Helpdesk

Division:Information Technology


Salary Basis:Per Year


Site Reliability Engineer- Infrastructure

Why Work For Credit Acceptance?

Credit Acceptance is rapidly-expanding our IT department with a variety of dynamic opportunities. Our culture has landed us on Computerworld's list of the Best Places to Work in IT. In each of the last 4 years, we have held a spot in the top 2 for midsized companies nationwide. In addition, we are also proud to say over the last 5 years we have been named one of Fortune Magazine's 100 Best Companies to Work For. Our team members and culture create a positive workplace that drives us to succeed, making Credit Acceptance one of the largest used car finance companies nationally.

We offer a great work environment, awesome team members, competitive benefits, progressive career opportunities, a casual dress code and we work hard to ensure every team member is empowered to work to their fullest potential.

Credit Acceptance offers team members:

+ The opportunity to work with progressive tools, and technology including the latest database, development, storage, and computer technologies available

+ Extensive growth opportunities as demonstrated by our track record of promoting internally

+ An atmosphere that is collaborative, challenging, and filled with forward thinking team members

+ Ongoing business training and career development opportunities

+ Strong work-life balance with generous PTO beginning on day 1

+ Competitive market-based salary with quarterly profit sharing and annual merit bonuses

+ Excellent benefits package that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision along with additional benefits that make us a great place to work

We are hiring a Site Reliability Engineer within our IT department.

+ Automate the building, monitoring and management of our on-prem & hosted infrastructure used every day to host all of CAC's many services.

+ Have the chance to affect change while working on elaborate challenges using the latest cloud and on-prem Data Center technology.

+ Build scalable systems by automating, measuring, and monitoring all the inner workings of our services.

+ Ensure our services are always operationally ready and maintain responsibility over infrastructure speed and consistency.

+ Research, recommend and implement emerging technologies in the Data Center space.

Responsibilities in your area will include:

+ Work with teammates to implement highly-available and scalable architectures for core and third-party components.

+ Research and recommend emerging technology in support of our Strategic Goals.

+ Solve availability/performance problems and build software-based solutions to prevent failure.

+ Implement infrastructure build and automated deployments.

+ Manage automated production deployments.

+ Be aware of operations-related issues affecting our systems.

+ Measure availability metrics when under SLA.

+ Participate in on-call rotation.

+ Contribute as part of a multi-disciplined team to maintain a deep understanding of system functionality, including performance, availability, emergency response, capacity planning, etc.

Position Requirements:

+ Proficiency in at least one of following languages: Java Script, Python, PowerShell , Bash

+ Strong understanding of industry standard cloud technology (analytics, monitoring, code deployment, system scalability, load balancers, web servers, auto-scaling, etc)

+ In depth knowledge & experience in one or more of: Linux, Docker, Puppet, GIT, VMware and AWS systems

+ Experience deploying or managing large scale distributed environments

+ Experience deploying or managing complex enterprise networks (NSX / ACI)

+ Bonus points for microservice environments

+ Bonus points for container services

+ Track record of successfully addressing performance, scalability and latency challenges

+ Work onsite at the required CA work location

+ Minimum of 5 years in advanced VMWare administration required

+ Ability to participate in an on-call rotation 24x7x365 and ability to work night and weekends on a weekly basis required

+ Experience maintaining large-scale, multi-tiered datacenter environment

+ Strong understanding of VMware (vSphere Family)

+ Strong performance troubleshooting experience around VMware technologies

+ Experience implementing, managing and administering Chargeback tools (VMware vChargeback)

+ Experience implementing & managing SRM Tools (VMware Site Recovery Manager), or similar replication tools

+ Strong Understanding of Cisco UCS Technologies & 'Next Generation' Datacenter technologies

+ Strong understanding of Enterprise processes & change management

+ Strong understanding of monitoring tools, and the importance of proactive monitoring and incident avoidance

+ Experience managing a highly performing VDI environment

+ PowerShell Scripting Knowledge

+ Windows 2003/2008 (X86 and X64) Active Directory experience

+ Server patch management

+ Understanding of high availability and fault-tolerant technology implementations

+ Ability to lead and present architecture concepts to team members outside of immediate workgroup

+ Ability to communicate to business stakeholders in a clear manor

+ Understanding of Storage Technologies

+ Experience with various backup solutions such as Symantec

+ Ability to work in a fast-paced environment

+ Mentoring skills for more Jr. team members

+ Clear documentation for all supported processes & technologies under area of responsibility

+ Focused on the outcome of the team and the company

+ Eager to provide intrinsic value to the team, and the company

+ The ability to work well with abstract concepts

+ The ability to automate everything you do more than once

+ The ability to look for ways to increase scalability, agility, and adaptability

+ Have a track record of diagnosing and fixing critical issues in high pressure situations

+ Demonstrate creativity in identifying, scoping and building innovative tools to solve unique operations problems

+ Have a strong understanding of cloud architecture scalability challenges.

Knowledge and Skills:

+ Be able to respond promptly and effectively to problems, projects and tasks.

+ Be organized, with ability to multi-task and prioritize multiple requests.

+ Be able to gain trust of others and builds solid relationships across and vertically throughout the organization and relate well to all customers.

+ Be able to convey complex information in a timely and easily understood manner throughout all levels of the organization.

+ Be able to demonstrate initiative by being proactive in work duties and making recommendations as opportunities arise.

+ Be self-driven, motivated to help, and able to perform with minimal supervision in a team environment.

+ Be customer focused, always having the customer and company's best interest in mind.

Company Values:

To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE in their work:

+ Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.

+ Respectful: Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.

+ Insightful: Make timely well-considered decisions, create innovative solutions and continuously learn.

+ Direct: Communicate clearly and objectively; don't be afraid of difficult conversations. Raise concerns through the proper channels.

+ Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.Credit Acceptance is an equal opportunity employer.

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